terms & conditions
1. Introduction
Welcome to ROK Esports. This website is owned and operated by ROK Esports, located in Miami, Florida. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement').
2. Acceptance of Terms
By using our website, you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use the website. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms and Conditions at any time without further notice.
3. Use of the Site
The ROK Esports site is not intended for or directed towards children under 13. By using ROK Esports, you affirm that you are at least 18 years of age (or have reached the age of majority if that is not 18 years of age where you live) or you have reviewed this Agreement with your parent or guardian and they agree to these Terms and Conditions on your behalf and take full responsibility for your compliance with them.
4. Privacy
Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our Privacy Policy is included under the scope of this User Agreement.
5. Limitation of Liability
Under no circumstances shall ROK Esports or its affiliates, partners, suppliers, or licensors be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your access or use of or inability to access or use the site and any third party content and services, whether or not the damages were foreseeable and whether or not ROK Esports was advised of the possibility of such damages.
6. Intellectual Property
The content on the ROK Esports website, except all user submissions (as defined below), including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, and interactive features ("Content") and the trademarks, service marks, and logos contained therein ("Marks"), are owned by or licensed to ROK Esports, subject to copyright and other intellectual property rights under United States and foreign laws and international conventions.
7. Termination
ROK Esports reserves the right to terminate your access to the site if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this agreement.
8. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States of America, without regard to its conflict-of-law provisions.
9. Contact Us
If you have any questions or comments about these Terms and Conditions or this site, please contact us at info@ROKEsports.com
Please note that this is a simplified version of the Terms and Conditions and may require further details or clauses depending on the nature of the website, services, and products offered by ROK Esports. It's always a good idea to consult with a legal professional for comprehensive Terms and Conditions.
9. Fulfillment Policy
Thank you for shopping with us. All sales are final, and we do not offer refunds or returns. However, in rare cases where items are defective, damaged, or significantly different from the description, refunds may be considered. To request a refund in such cases, please contact our customer service within 7 days of receiving your order, providing your order number and details of the issue. Approved refunds will be processed to the original payment method within 5-7 business days. For any questions, please reach out to our customer service team.